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Terms and conditions

CONDITIONS OF SALE FLOORS 2 YOU hereinafter referred to as " The Company "

Unless otherwise expressly agreed in writing the contract shall be on the terms and subject to the conditions hereinafter outlined.

Unless otherwise stated, any estimate is based upon current prices and may be subject to fair and reasonable adjustment to reflect any alteration in price which may occur between the date of estimate and the date of issue of an official company order/receipt or payment of the
same ,whichever should occur later.

Unless otherwise specifically stated and agreed by the company in writing, time shall not be the essence of any contract once made. While every effort will be made to comply with the customers wishes, the company cannot guarantee a specific fitting date or time.

Cancellation will not normally be permitted unless the materials to be supplied cannot be obtained for any reason. The company may then, at its absolute discretion, cancel such part(s) of the contract so affected.

(a) Where two or more pieces of flooring are used on the same installation, the company will use its best endeavours to obtain a colour and/or design match but this cannot be guaranteed.

(b) On an installation involving stairs it is not always possible to achieve a design match on all parts of installation.

(c) With some types of carpet it is virtually impossible to achieve a design match e.g. patterned or sculptured tufted carpets.

All carpets, especially with plain grounds, are liable to shading, i.e. to show light and dark patches arising from unequal crushing of the pile surface. No action by the company can prevent these tendencies which are inherent in all pile fabrics. The company cannot accept any responsibility for complaints arising from these effects.

Unless previously discussed and agreed with the company, the site must be prepared for installation as follows;

(a) All floor coverings, underlays and fixings not to be reused must be removed from the site which must be left clear of all furnishings and furniture and clean for work to commence

(b) Floors must be flat and dust free to fit carpets and vinyl. Where possible, the company will be give an estimate for any necessary Remedial work

(c) Doors must be removed where they interfere with the expert fitting of carpets and other floor coverings. The fitter may remove the doors if necessary but is unable to take responsibility for trimming and replacing the same. The latter are the responsibility of the customer.

(d) Any wiring or pipework at or below the surface where the floor coverings are to be fitted must be brought to the attention of the fitter before the installation commences. No responsibility for damage will be accepted by the company.

(e) Unless otherwise specified on agreed plans, the floor coverings will be installed with seams and joins in the position(s) the fitter may deem the most suitable

The company reserves the right, on non-stock orders, to request a deposit.
The total amount shown on the order/invoice is due and payable to the company in full on or before the supply and fitting of all or any part of the goods and services. Unless payment has already been received by the company, or alternative payment plans have been agreed by the company, all payments must be made in full prior to the fitter leaving the premises.

Unless and until full payment has been received by the company for all the goods and services supplied, whether or not such goods and services are included on this order/invoice or any other order/invoice issued by the company to the purchasers:

(a) Ownership of the goods shall be retained by the company and goods title will not pass to the purchaser.

(b) The purchaser may not assign the goods to any third party.

(c) Where the goods have been supplied, in the absence of payment or where the payment is in default, the company, it’s employees and authorised agents, reserve the right to recover from the purchaser such goods to which the company retains the title and, in addition, recover from the purchasers any other costs arising therefrom.

(d) in the event of any cheque ,charge card payment or credit card/debit card payment, tendered in payment for the goods and/or services supplied, subsequently being dishonoured, the purchaser will be deemed to be in default of the payment and paragraphs 8(a), 8(b) and 8(c) would apply.

(a) Where the payment is not received in full on or before the due date, as defined in paragraph 7 above, the company shall be entitled to interest on the whole of the outstanding amount at a rate of 2% per calendar month or part month from the due date until such time the payment is received in full.

(b) The company reserves the right to vary the rate of interest from time to time

(c) In the event that a cheque payment, charge card payment, credit/debit card payment is dishonoured, the company reserves the right to make an administration charge of £30.00 for each item dishonoured. Any administration charge so levied will be in addition to any amounts in default and the interest thereon.

All contracts to which these conditions apply shall be constructed in accordance with English law

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